About NBWA

Newport Borough Water Authority

Our Mission Statement

Provide a safe, clean, reliable, quality and affordable water supply to our customers in an environmentally conscious, efficient, and responsible manner.

Our People

Board Members

Penny Frownfelter, Chairperson (717) 275-2513 | pfrownfelter@newportwater.com
Harry Fahnestock, Vice-Chairman (717) 756-9591
John McNaughton, Secretary
Gerald Robinson, Treasurer (717) 554-5367
Trevor Kaufman, Member

Staff Members

Dean Miller, Operations Manager (717) 567-6373 | dmiller@newportwater.com
Justin McNaughton, Senior Water Technician (717) 275-2874 | jsmcnaughton@newportwater.com
Debra Kunish, Secretary/Office Manager (717) 567-6373 | customerservice@newportwater.com

After Hours Water Emergencies

Call Justin McNaughton 717-275-2874.

Our Guiding Principles

Reliability

We produce high quality water for our residential, commercial, and industrial customers in a consistent and transparent way.

Service

We aspire to a very high level of customer service and strive to make customer interaction with the NBWA a friendly and easy experience.

Objectivity

We endeavor to make decisions that are independent and objective.

Honesty, Trust and Respect

We aspire to the highest degree of integrity, honesty, trust, and respect in our interactions with our customers, vendors, stakeholders and the community.

Teamwork and Problem Solving

We strive to reach the NBWA’s goals through cooperative efforts and collaboration with each other, our vendors, consultants, and regulatory agencies. We work to solve problems in a creative and cost-effective manner.

Learning

We continuously develop ourselves, enhancing our talents, skills, and abilities.

NBWA Fast Facts

  • The Newport Borough Water Authority was incorporated October 6, 1954 by the Borough of Newport after the purchase of the Newport Home Water Company which began operation in the late 1800’s.
  • The NBWA currently serves a population of 2,812 with residential, commercial, and industrial customers.
  • Currently all NBWA drinking source water is taken from five (5) large municipal groundwater wells.  One well is located within the limits of Newport Borough, one well is located just outside the Borough in Oliver Township, and three are located in Howe Township.
  • During times of peak source water reserve, the NBWA offers bulk water sales for tankage to be used in the filling of swimming pools, process water, washdown, etc.
  • The NBWA controls and services approximately 14 miles of distribution pipes to deliver water to our customers.  Of those 14 miles – about 10 miles of the pipes have been replaced with new materials in an ongoing effort to update our infrastructure to prevent failures of the system.
  • Our operators control the process systems to produce approximately 260,000 gallons of treated drinking water per day.  This water is transferred to large storage tanks that have a total capacity of 750,000 gallons which represents about 3 days of peak usage.